Pegasus Airlines

Good flight, no problems, run on time , will use again
Apr 20th, 2023

(Translated by Google) A little too shaky, but still manageable (Original) Biraz fazla sarsnt, ama yinede idare ediyor
Mar 28th, 2023

Very bad customer service, and awful flight
Mar 15th, 2023

Mar 9th, 2023

Whole Mess created by Pegasus Airline Mess number 1: Flight delayed 6 hours straight away from Istanbul to London. No hotel offered or anything. Mess number 2 : I lost my new suit case worth of 32 kgs and worth of 1200. I also paid 2200 TRY fee for 32 kgs luggage. when i checked in. But in london i havent got my suitcase Airport staff was so helping they tried to contact airline but they said it wil l take 1 to 2 weeks to track down my luggage and straight away pegasus airline said its not their responsibility to provide us same luggage as its carrier staff responsibility. its 6 weeks now and i still havent got my full luggage yet they sent me one picture of my new broken suitcase and said they manage to find out 15 kgs only and rest they lost. They will not compensate any thing. 1) My new suitcase i got later broken and no compensation of my new suitcase yet 2) I paid 2200 TRY for 32kgs and got 15 kgs only so they liable to pay me back remaining 17 kgs fee they charged but they refused. 3) i lost my 17 kgs worth of very very important items no compensation yet. I am so frustrated and helpless at the moment and my blood is boiling they were so rude and already said if i put negative review or anything they can easily removed from expedia and other sites what a SUPER RUBBISH AIRLINE IT IS. AVOID AVOID AVOID !!!!
Mar 3rd, 2023