Duchess Gardens Care Centre

Care homes/Residential homes need to really pay attention to the staff they hire!! they do not give any 'CARE' to their petients, they just leave them be, until something is wrong, imagine that being your parents in there and you leave them to just dissapear into nothing for their last moments of life! appauling! glad you are closing to be honest, I hope my mother in law goes somewhere that cares. Nothing agaisnt the care owner he has tried.... but he needs to know the staff need to care! not just to do a job wandering around ignoring them.
Jun 19th, 2022

My mother was moved to duchess gardens in the summer, she was suffering with Alzheimers. Unfortunately my mother passed away in lynfield mount a dementia unit in Bradford, here she received the best care ever. When i went to collect my Mums belongings from duchess gardens,actually it was really all that my mum owned they had been thrown in a box everything was all together. All her orniments where broken. Half of her clothes were missing and the other half were not hers. No one rang from the home to offer there condolences, I was very upset, they showed no respect at all towards my mum I would not recommend to any one Duchess Gardens
Oct 30th, 2020

DONT BOOK YOUR RELATIVES IN HERE !!!!!! STAY AWAY FROM DUTCHESS GARDENS and there in adequate Management! Shocking Care. Only wanting to Take My Mum Out as normal Booked in to see my Mum on MY BIRTHDAY 7/8/2021 Booked in and spoke with a member of Staff at the Care Home at 15.50 on the 5/8:2021 they advised they had allocated me time at 11.30am to collect my mum and take her out for a meal for my Birthday I travelled nearly 100 miles to see my mum arrived only to be Told by the Nurse to GET OUT and I had not booked an appointment in a very Abrupt Manor I Disagreed at the Door Outside only to be Told I could not take my Mum Out under any conditions She was Downstairs !!! Me and My Girlfriend Left Dismayed Upset and unsure what has just happened in this Messed up place on my Birthday because of some jumped up Nurse who was having a BAD DAY STAY AWAY FROM THIS PLACE If my Mum wasn't so old I would see that She is removed from this Dis-organised Nursing Home!!! Complaint to Head Office but let's be Honest are they Capable to handle a Complaint in the Correct Way I hope this Review explains what the Care and Consideration comes From this Care Home Find Another Residential Care Home at the
Sep 20th, 2021

A lovely place to work. Staff are so caring and residents are well looked after. Always has a lovely atmosphere. Management are approachable and very understanding.
Apr 23rd, 2020

Nov 22nd, 2017