Easyfoam
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Barton Ind Park, Etruria Way
Bilston North Ward, eng WV14 7LH - (800) 334-5545
Hours
Chamber Rating
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August Williams
Feb 14th, 2023 -
Victoria Thomas
MISSING piece they refused to replace. I received my order missing one piece and promptly emailed them to advise. I heard nothing. I phoned 2 weeks later due to being away, and they denied receiving the email. I then asked them to look into the missing piece and they advised me that they won't look into the missing piece because it has been 2 weeks. I then sent them proof that I did indeed email them. I am shocked I even had to prove the email - I was missing a tiny piece worth 32 I haven now heard back form the company who are happy to send me the piece - Thank you SHOCKING customer service.
May 19th, 2022 -
lee a
Rude
Mar 29th, 2021 -
Nick Taylor
Have used this company multiple times find them very good
Jan 25th, 2021 -
Adam Jarvis
Customer service is terrible. I ordered two sets of cusions. One was perfect and matched the dimensions ordered. The other was out by an inch on each side. I contacted their customer care to resolve this and was asked to provide picture evidence which I did. I have now been told that the size loss is due to packaging. The cusion has been left out for multiple days to see if it will resize itself and has not. No genuine appolagy given, no admission of mistake, no replacement offered and no refund given. Emails back and fofth for days and im no closer to getting the ptoduct i ordered or a refund.
Mar 11th, 2020
Contact Info
- (800) 334-5545
Questions & Answers
Q What is the phone number for Easyfoam?
A The phone number for Easyfoam is: (800) 334-5545.
Q Where is Easyfoam located?
A Easyfoam is located at Barton Ind Park, Etruria Way, Bilston North Ward, eng WV14 7LH
Q What is the internet address for Easyfoam?
A The website (URL) for Easyfoam is: https://www.easyfoam.co.uk/
Q What days are Easyfoam open?
A Easyfoam is open:
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 8:00 AM - 8:00 PM
Q How is Easyfoam rated?
A Easyfoam has a 3.0 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Easyfoam
Overall Rating
Overall Rating
( 6 Reviews )August Williams on Google
Victoria Thomas on Google
MISSING piece they refused to replace.
I received my order missing one piece and promptly emailed them to advise. I heard nothing.
I phoned 2 weeks later due to being away, and they denied receiving the email.
I then asked them to look into the missing piece and they advised me that they won't look into the missing piece because it has been 2 weeks.
I then sent them proof that I did indeed email them.
I am shocked I even had to prove the email - I was missing a tiny piece worth 32
I haven now heard back form the company who are happy to send me the piece - Thank you
SHOCKING customer service.
lee a on Google
Rude
Nick Taylor on Google
Have used this company multiple times find them very good
Adam Jarvis on Google
Customer service is terrible.
I ordered two sets of cusions. One was perfect and matched the dimensions ordered. The other was out by an inch on each side. I contacted their customer care to resolve this and was asked to provide picture evidence which I did. I have now been told that the size loss is due to packaging. The cusion has been left out for multiple days to see if it will resize itself and has not.
No genuine appolagy given, no admission of mistake, no replacement offered and no refund given.
Emails back and fofth for days and im no closer to getting the ptoduct i ordered or a refund.