The Orchard Florist Bilston

Apr 4th, 2023

My daughter had a beautiful birthday bouquet today she was very pleased with them
Feb 13th, 2023

I firmly believe when you're disappointed with something you've purchased, you as a customer have a right to complain if its not to a certain standard. Additionally when you complain, you should be heard, not dismissed, shut down, talked over and made out to be a liar. Whatever happened to 'the customer is always right?' Anyway in a nutshell... substandard work, the ugliest wreath with flowers not in proportion to the size of the overall tribute. Barely sprayed. It wasn't so much the sad condition of the wreath that led me to leave a review, it's the attitude of the staff when pointing out my disappointment. If you're unable to deliver in whatever timescale afforded, say so. Don't take people's hard earned money and then ask them 'what do you want me to say about it?' when it looks a mess!! Wish I recorded the call. Ridiculous. Its a NO from me.
Dec 21st, 2022

Ordered flowers for my Aunties funeral, they were beautiful, very pleased indeed, would highly recommend. Thank you !
Sep 20th, 2022

Had a beautiful funeral sheath for our friend at work really impressed thanks so much
Jul 18th, 2022