Towergate Insurance

Towergate Insurance

Hours

Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM

Chamber Rating

4.0 - (13 reviews)
9
1
0
0
3
Read Our 13 Reviews

Chamber Rating

4.0 - (13 reviews)
9
1
0
0
3
  • PowerPlay

    You're an insurance company. I can't really rate you as I've never needed to make a claim, that's where insurance companies are rated. With regards to the dealings I have had to date I would say I'm really pssed off. I'm fed up with receiving stupid emails regarding special offers of rewards and 'how are we doing?' because for some reason you don't know the basics of the service you provide. Insurance companies make a profit from premiums and the hope that there is no claim. There is and should be no other contact. Some of us have more important things to do than help other companies improve their service at the cost of consumer time and inconvenience. ....and may I add. Despite telling you not to contact me you still do as the previous 'survey' email has shown. Why is it so difficult? And where in your survey does it ask 'how did we do with bothering you with sht that you told us not to bother you with?'
    Sep 17th, 2022

  • Baptiste Dauga

    Towergate declined to renew our existing policy and (after chasing multiple times to obtain a new quote) we were asked to pay an outrageously high price for a new policy which turned out to be a multiple of what competitors offered. Terrible customer service, communication and underwriting system. Appears to be in line with what other reviews said. Stay away from this terrible company
    Jan 4th, 2023

  • tony marsh

    DO NOT USE THEM. SHOCKING DISGRACEFUL SERVICE They left us without home building insurance cover as it took them too long to get an answer from their own underwriters !! They promised to call us back as it was a friday and our insurance was expiring on the sunday. Nobody took our calls, nobody replied to emails. So basically i was uninsured and could have been burned down by any fires or then affected by subsequent floods. TOTAL DISGRACE
    Aug 10th, 2022

  • Deva 21


    Aug 5th, 2022

  • Gareth

    I only give one star, when I am in the firm belief I have been treated in an unlawful manner. This company is awful, I mean truly awful. I called to arrange a policy, originally buildings but also contents when I realised this would be needed for carpets and flooring etc (during that call). Theft was mentioned numerous times. Why would all this be relevant if contents were not insured? In case the building was stolen?! I was even asked the value of the flooring being fitted, why would this be asked if it wasnt covered?! The premium was paid, documents issued did not cover contents. When I realised what extra it was to cover contents, it was cheaper to write off the 86.24 I'd be charged for cancelling. Yes 86.24 i.e. almost half of what you can get a policy for elsewhere. Kind of explains why you hear so much negative said about the industry. Worst of all, I knew their records would prove my case. Towergate; if you dispute the above; send them to Google.
    Dec 10th, 2022

Read Our 13 Reviews

About
Towergate Insurance

Towergate Insurance is located at 2 Minster Court in Billingsgate, England EC3R 7PD. Towergate Insurance can be contacted via phone at (207) 398-2100 for pricing, hours and directions.

Contact Info

  •   (207) 398-2100

Questions & Answers

Q What is the phone number for Towergate Insurance?

A The phone number for Towergate Insurance is: (207) 398-2100.


Q Where is Towergate Insurance located?

A Towergate Insurance is located at 2 Minster Court, Billingsgate, eng EC3R 7PD


Q What is the internet address for Towergate Insurance?

A The website (URL) for Towergate Insurance is: https://www.towergateinsurance.co.uk/


Q What days are Towergate Insurance open?

A Towergate Insurance is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM


Q How is Towergate Insurance rated?

A Towergate Insurance has a 4.0 Star Rating from 13 reviewers.

Hours

Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM

Ratings and Reviews
Towergate Insurance

Overall Rating

Overall Rating
( 13 Reviews )
9
1
0
0
3
Write a Review

Baptiste Dauga on Google

image Towergate declined to renew our existing policy and (after chasing multiple times to obtain a new quote) we were asked to pay an outrageously high price for a new policy which turned out to be a multiple of what competitors offered. Terrible customer service, communication and underwriting system. Appears to be in line with what other reviews said. Stay away from this terrible company


tony marsh on Google

image DO NOT USE THEM.
SHOCKING DISGRACEFUL SERVICE
They left us without home building insurance cover as it took them too long to get an answer from their own underwriters !!
They promised to call us back as it was a friday and our insurance was expiring on the sunday. Nobody took our calls, nobody replied to emails. So basically i was uninsured and could have been burned down by any fires or then affected by subsequent floods. TOTAL DISGRACE


Deva 21 on Google

image


Gareth on Google

image I only give one star, when I am in the firm belief I have been treated in an unlawful manner. This company is awful, I mean truly awful. I called to arrange a policy, originally buildings but also contents when I realised this would be needed for carpets and flooring etc (during that call). Theft was mentioned numerous times. Why would all this be relevant if contents were not insured? In case the building was stolen?! I was even asked the value of the flooring being fitted, why would this be asked if it wasnt covered?! The premium was paid, documents issued did not cover contents. When I realised what extra it was to cover contents, it was cheaper to write off the 86.24 I'd be charged for cancelling. Yes 86.24 i.e. almost half of what you can get a policy for elsewhere. Kind of explains why you hear so much negative said about the industry. Worst of all, I knew their records would prove my case. Towergate; if you dispute the above; send them to Google.


PowerPlay on Google

image You're an insurance company. I can't really rate you as I've never needed to make a claim, that's where insurance companies are rated. With regards to the dealings I have had to date I would say I'm really pssed off. I'm fed up with receiving stupid emails regarding special offers of rewards and 'how are we doing?' because for some reason you don't know the basics of the service you provide. Insurance companies make a profit from premiums and the hope that there is no claim. There is and should be no other contact. Some of us have more important things to do than help other companies improve their service at the cost of consumer time and inconvenience.
....and may I add. Despite telling you not to contact me you still do as the previous 'survey' email has shown. Why is it so difficult? And where in your survey does it ask 'how did we do with bothering you with sht that you told us not to bother you with?'


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Overall Rating

Overall Rating
( 13 Reviews )
9
1
0
0
3

Write a Review

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