Urban Stay Shard View Serviced Apartments Monument

Apr 1st, 2023

Mar 29th, 2023

Mar 22nd, 2023

(Translated by Google) I rarely give bad reviews. But this experience was incredibly bad. First of all the situation of the apartment on arrival. The front door has been broken before. No idea if it could be opened with force. We haven't tested it. The apartment is in a bad condition on the outside. The bed was way too hard and we couldn't sleep in it. It only moves through the room when you sit in it. It was also way too small. In the corner was a cheap IKEA closet badly assembled and almost falling apart from moving like that. Internet wifi didn't work. In the kitchen all dishes and pans were extremely dirty. We had to clean everything before using it. The toaster was a nightmare. There were lots of black breadcrumbs from previous tenants. When toasting it stunk in the whole apartment. It was not possible to clean it. This is not an apartment for rent. It could be a story for The London Dungeon. The two bedroom doors were fitted with a door closer, which always slammed the doors shut. It was not possible to block the doors. The bathroom was only of good quality. Only in both showers did the shower head give a drop of water every second. What a waste of water. We would definitely not recommend this apartment. (Original) Ich gebe selten schlechte Bewertungen. Aber diese Erfahrung war unglaublich schlecht. Erst einmal die Situation der Wohnung bei Ankunft. Die Eingangstre wurde schon einmal gebrochen. Keine Ahnung ob mit Kraft geffnet werden knnte. Haben wir nicht getestet. Das Appartment ist in einer usserlich schlechten Verfassung. Das Bett war viel zu hart und wir konnten nicht darin schlafen. Nur beim reinsitzen bewegt es sich durch das Zimmer. Auch war es viel zu klein. Im Ecken war schrg ein billiger IKEA Schrank schlecht zusammengebaut und fllt fast auseinander da er sich so bewegt. Internet W-Lan hat nicht funktioniert. In der Kche war alles Geschirr und Pfannen extrem schmutzig. Wir mussten vor der Benutzung alles vorher reinigen. Der Toster war ein Alptraum. Viele schwarze Brotkrmmel von vorherigen Mietern waren darin. Beim tosten hat es in der ganzen Wohnung gestunken. Es war nicht mglich diesen zu reinigen. Dies ist keine Wohnung zum vermieten. Es knnte eine Geschichte fr das "The London Dungeon" sein. Die beiden Tren der Schlafzimmer war mit einem Trschliesser versehen, der die Tren immer zugeknallt hat. Es war nicht mglich die Tren zu blockieren. Das Badezimmer war einzig von guter Qualitt. Nur bei beiden Duschen hat die Duschbrause jede Sekunde einen Wassertropfen gegeben. Was fr eine Wasserverschwendung. Wir wrden diese Wohnung auf keinen Fall weiterempfehlen.
Feb 12th, 2023

HUGE WARNING! The day after we checked out we received a message from JAMES the owner - informing us that we won't get our deposit back because the apartment was left in a very bad shape, he sent us a couple pictures that looked staged with whine bottles all over the place, tampons, every door on the cabinet was open, the dishwasher open and messy etc etc... Me and my friend was shocked because this wasn't even close to the reality!! We actually cleaned up after us, despite being charged 110 only for the cleaning fee... We then contacted James and told him we will take legal actions - luckily enough we had taken our own pictures and could prove with bank transactions that we never bought any whine bottles.. As expected we received an apology from James - claiming that this was a misunderstanding between him and the cleaning company.. Obviously we're not buying this and neither should you! The apartment itself had big problems, we couldn't keep the bedroom door open, the heater was noisy and kept me awake, the shower temperature was bad, water didn't really get warm. The living room window was broken and other things! Don't waste your money on this horrible place with bad owners.
Feb 9th, 2023