Identity Individual Dental Care

Free parking and a very nice dental practice with welcoming professional staff offering a range of dental services. an asset to Billingham.
Oct 3rd, 2021

Had to go to an emergency dental practise after having a very uncomfortable night.... When the dentist looked at my tooth he said it's not that tooth that's causing you a problem it's the extraction you had, there is still some of your tooth left.... He took it out and all OK. This had been there for quite a while, James never picked it up.... To say I was shocked would be an understatement. Do not go..... James was very nice when I first went. When I wasn't happy about my treatment, and said so.... his demeanour changed completely. He comes across as very placid, but I found his reaction to my complaint rather disturbing. He changed from this nice and easy dentist to a very dogmatic dentist..... In other words everything is OK..... When the opposite was true. I have never been back......
Jun 7th, 2020

Having just visited for an emergency appointment, I cannot praise this practice more. From my initial call which was friendly warm and welcoming to how much care and time was taken to put me at ease, explain things. I haven't been to a dentist for many many years and was incredibly anxious but I needn't have worried. I would highly recommend this practice.
Dec 30th, 2018

Came in for an emergency which i was very nervous about . Everyone was lovely and welcoming and i soon felt better about been there. Brilliant staff
Nov 1st, 2018

After moving back to the area I was struggling to find a dentist and Identity was recommended to me and as a nervous patient this was important to me to receive a recommendation. Almost 4 years on I continually to be pleased with the patient care I receive from James (Dentist), Gill (Hygienist) and the team. They offer reassurance when needed and offer helpful advice too in relation to my teeth. In addition the team offer support to the community, are always keen to learn about whats happening and offer expertise in other areas such as Alzheimers and Dementia- constantly wanting to understand others more. Recommend this dentist
May 4th, 2017