epay

The most awful company I've ever dealt with in my life. Run away from them as far as you can. The have deactivated my shop's terminal for 4 weeks. Every single day I've been calling them. The only answer from them is your problem has been escalated and we are waiting for approval from the head office. Like its rocket engineering..
Sep 2nd, 2021

Feb 23rd, 2021

Fantastic service with clear communication throughout
Aug 4th, 2020

Avoid these con merchants hidden unrelated fees. They lie. Very difficult to get out of their contract. Apparently verbal request is not good enough. You have to fax or write a letter to them . 6 months to get out of the contract. They charge 50p per minute. People rarely top up at the counter . So hopefully this company goes bust soon ; )
Jul 19th, 2020

Stay careful and away from these bunch of thieves. I recently started using their service and ask them to send me email invoices as they charge for paper bills and the amount of commission you receive selling phone top ups is not worth getting paper bills. Despite giving them clear instructions they still sent me paper bills and charged me. After calling them everyday they would still not listen and their customer service is so bad that they make you realise that you have made the biggest decision of your life for choosing their service. Only reason I chose their service because my card machine provider XLN only dealt with EPAY (Omegalogic). After calling them again and again when they were not ready to resolve the issue I decided to cancel my direct debit and asked them to cancel the contract. Even when the contract was cancelled, they started charging me direct debit fees and tried to take money from my bank account. Luckily my bank was able to reverse the payment to me. So I advise everyone to stay away from these thieves. The people I spoke to from Epay are:- Majid Hussain Saba Waheed Osama Afaaq.
Sep 5th, 2020