PICS - Primary Integrated Community Services

This firm is private and not run by the nhs. Poor communication and are there to try and save the nhs money by stalling people's treatments with excuse after excuse.
Dec 30th, 2021

Employer of the year 2021, partner of NHS to provide excellent clinical care to patients in Nottinghamshire. Keep up the good work!
Jul 11th, 2021

Great place to work
May 10th, 2021

The pain clinic at Kings Mill was brilliant. PICS has been a nightmare. After working very hard to get an appointment at all, as they wanted to basically get rid of me from their list, I eventually had to travel all the way to Arnold from Mansfield Woodhouse. They cancelled an appointment in a surgery near Mansfield and in order to not to have to wait many more weeks I took the appointment in Arnold. Is that help in the community? Then I was to be referred for physiotherapy. After waiting 3 months of waiting to hear, I rang PICS to be told the referral had not even been sent through!! So they sent it then. Seven months later Ive finally got an appointment. I have also, after nearly a year and a half, got an appointment for a pain injection but if it had been left to PICS I would have been left by the wayside. If I hadnt persevered I would have been left with no physiotherapy even though I was told I was being referred and it was in my notes, and no pain relief.
Mar 14th, 2023

Was initally dealt with by Dr Hobbs Great. Then was refered to another one of his Team, initally she was great, if any probs contact me. Well there was probs, i asked for help and i got no help, i asked again to the same person and unfortunately i lost my temper which i shouldnt have done but after being in constant pain for weeks. I apologised and said i was sorry. Im still in constant pain 6 months later and i asked for another help phone call. I got the same person, who basically was short tempered and gave me no help again...... I hope when they are older they are not treated like me. What do i do....... The nightmare still continues, i am in constant pain. Asked and asked and asked again for help......non received. Theses are not i repeat not the Nhs. Spoke with Gp, this is not good enough. Going to city pain clinic.
May 3rd, 2022