Domino's Pizza - Biggin Hill

Mar 15th, 2023

Feb 3rd, 2023

Total waste of money We live 4 minutes away but delivery took 40 mins, and we had time bin their nachos, they were burnt and disgusting. Well not do it again
Jul 27th, 2022

Overrall good pizza, but they're constantly cross-contaminating food. If you're alergic to something, please do not order from here. I always order the same pizza and multiple times have had pieces of mushroom, ham, or pepper which have been dropped onto my pizza that I did not order.
Jul 24th, 2022

I ordered pizza for my family which included gluten free pizza for my son. It arrived on time but the gluten free pizza was burnt and inedible. I phoned the Biggin Hill branch back to complain, requesting a new pizza. Only to be told my 7 yr old son, who suffers enough with having to deal with allergies, would have to wait a further 45 min. The female duty manager refused to give me a refund and stated I was getting a free pizza. I said it's not free I've paid for it. I would not be paying for the burnt one and shall be returning it to the driver. She explained she could only give me a pizza or refund, not both. I said that I would need the pizza to feed my son, so I had no choice. I asked what the delivery time frame is before a refund is considered, as I would be waiting from the time I made my original order -of an ediable gluten free pizza-as what I received certainly wasn't what I ordered. She stated that the time would reset from the new order. I disagreed, I was still waiting for an ediable pizza from the first order. Adamant that she wouldn't provide any form of compensation for the inconvenience, I asked for her name so I could take the issue further. She refused to provide her name. A customer lost.
Aug 13th, 2022