R&R Spa

Extremely short valid life with gift vouchers. I was given a voucher to use at this location. Unfortunately I found it very difficult to get a suitable appointment due to their opening hours and myself working full time. However, when I did find a suitable appointment, I discovered the vouchers only had a 6 month valid period. As I was 5 days over this period the manager refused to allow the voucher to be used. I wasn't allowed to actually talk to the manager but relied on the reception staff (with whom I have no issue). I have never seen a voucher for less than 12 months before and find it very poor that the the R & R spa have happily kept my money as they have suffered no loss of money , nor delivered any service. Having read the reviews it appears they angered other customers with their poor voucher policy.
Sep 29th, 2022

Lovely Swedish massage today to start our long weekend away. (Didn't need to take all my painkillers afterwards)
Sep 23rd, 2022

My fianc had a treatment there by Alison and as a Holistic therapist herself, found the massage treatment first class.
Jul 23rd, 2022

Used their hairdressing facilities and was very happy with my haircut.
Jul 9th, 2022

Perfect
May 18th, 2022