P J Couriers

Absolutely useless everything that comes via these never gets delivered, the last item being a special delivery that must be delivered and kept frozen, they didn't even attempt to deliver just popped a card through box and drove off had to go all the way to there depot to collect the item which was no longer any good. Now another item which was desperately needed for tomorrow has failed to be delivered same thing again. I watched back my cctv to see the driver just get out and put a card through he didn't even make any attempt to press the intercom or knock on the gate when there was atleast 2 people home, it's the same situation every time and this is now the forth if you can't deliver things don't bother running a delivery company. Totally useless, and incompetent. Ps I should be invoicing you for my wasted journeys to your depot and the cost of my fuel to collect items that I have paid express delivery on.
May 2nd, 2023

Left instructions on door, they just put leaflet through door saying couldnt deliver. Emailed and left instructions but they still put leaflet through the door said they couldnt deliver. Called them spoke to a jobs worth said I needed to get the sender to get in touch and that it would be a further 17.99 for the third delivery UTTER RUBBISH
Apr 19th, 2023

Very helpful staff and easily sorted packages that i went to pick up
Apr 3rd, 2023

Need to put zero stars. Absolutely disgusting service. Drove down to my house and went again not leaving my item. Phoned customer service only to speak to a very rude bloke saying I'll have to walk to number 21 as that's where the delivery driver dropped it off. I'm number 3 and nowhere near that address. The blokes behaviour rude and arrogant how he has even got a job the way he talks to customers is beyond me. He didn't even care or apologise and made out the delivery driver knocked on my door and as I didn't answer it was my fault. The delivery driver didn't once knock on my door as I was at the window waiting.. Stay clear of these cowboys. Absolutely disgusting behaviour from the bloke on the other end of the phone
Mar 23rd, 2023

Shouldn't even be giving them the 1 star. Appalling customer service, I was home and had a neighbour home also, I live in the middle of nowhere so plenty of places to leave safe. They ticked the no neighbour box and the can't leave safe box. Bearing in mind I was also home. Phoned 15 minutes after delivery, a nice guy on dial 2 helped and put me through to dial 1. They hung up immediately. Phoned again at 9am the next morning, said he could've deliver today as we hadn't rung. He proceeded to raise his voice down the phone and claim 'we don't hang up in this company', so he hung up He spoke horrible, was arrogant and not helpful at all. We had multiple dealings with this company in the past, always been the same and will never use them again. Save yourself time and DO NOT USE THEM!
Mar 8th, 2023