The Soap Kitchen

I have used this company for years. My complaint is the packaging I was using is no longer available and I cant find it anywhere (not even on Amazon). I desperately need it. You cant rely on products being in stock for your business. Some items end up discontinued or no longer sold and then you cant get them again. Although I love this company Im disappointed and they are a bit more costly than some other companies but good selection. I had to go to another website to get specific ingredients that werent available. I have spent lots of money with them. Disappointed Note: If owner sees this please email me (you know who I am based on the name)
Dec 27th, 2022

I've used the soap kitchen for over a year now and the service is amazing. From ordering to delivery, I can't fault the swiftness. Definitely recommend for your soaping needs. Amy
Sep 29th, 2022

Super speedy delivery, all items received in perfect condition, would recommend!
Jul 14th, 2022

Hard to contact
Jun 1st, 2022

I've been dealing with the soap kitchen for a long time but I fear things have gone down hill. The products are wonderful and pre Covid there was always someone who could help or advise. Now I need them and I feel left out in the cold. I foolishly ordered the wrong thing. It took many emails, no phone calls excepted, but in the end I got it sent back. Now I'm in a daily fight for a refund as no one can find the 11kg of soap I sent back!! I'm heartbroken, I feel a lovely company has gone wrong somehow my business has come to a stop while they sort this. It's getting on for a month now and I've emailed with so many different people I had better hope's from such a wonderful company I've had better service sad
May 9th, 2022