Topkapi Meze Grill

Recommended dishes Chicken Shish & Lamb Shish, Grilled Halloumi, Chicken Kebab, Hot & Spicy Chicken More
Apr 15th, 2023

So this was a Friday night, I'd just hit the gym, I passed this palace a couple times, thought I'd try it out for a protein fix . I pulled up around 9pm ish so I thought the usual rush was over, I was greeted by 6 people behind the counter, the amount of staff reassuring that they had the demand. I've never ordered greek so I'm somewhat of a novice but I know service and quality of food, this place had good quality of food but they rather fill you up on chips, bread, salad and doner meat than the more premium chicken and lamb. Not knowing what to order I ordered a mini mix, i thought I'd try everything , at just under 30 I expected different flavours of chicken, some lamb and of course the usual doner meat. What I got however was a little different, I got a bed of rice, more chips than I could eat, plenty of doner meat but very little chicken or lamb which was a shame as I asked what the most popular dish and I was told it was the chicken and lamb. So that explains the food but why the service ? Well they clearly had a big order come in, as I was there for 10 minutes watching bags go out, I feel if I'm sat there in front of you, I'm happy to wait but give me an idea of how long the wait is before I order, or maybe periodic updates, alas I had nothing. The atmosphere level was good because I observed a team working together, there was a doner guy, poeple taking orders and then a couple others that were sending runners to restock and ensuring the orders were going out. I likely won't go back, but if I do, I'll order specifically the lamb or something I know the name of, I wont be exploring the menu.
Mar 31st, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 More
Mar 11th, 2023

Food : 5/5 | Service : 5/5 More
Mar 4th, 2023

Good good but delivery was over 40 minutes late and when I rang up to complain the man on the phone said fu@k it I wont send your order then and put the phone down . Very poor customer service .
Mar 2nd, 2023