Boots Opticians

I was trying on frames and obviously interested in accessing those kept under lock and key but was totally ignored by the assistant who proceeded to ask other potential customers if they needed help. Subsequently I left the store
Apr 28th, 2023

My glasses fell apart last night so I took them, more in hope than expectation, that Boots would be able to fix them. Despite no appointment and short-staffed Richard was able to sort out the problem. Well done but I do recognise the problems at this branch particularly with phone answering. Hope they can get the rest of the service as good as my experience today.
Mar 10th, 2023

It was very thorough eye test and eye consultation. i spent 4 hours in store and did not feel for a second that i am wasting my time. I saw Hawa for my eye test who was extremely knowledgeable, very honest, gave me helpful advise. then i saw Zahra for contact lense consultation. Zahra understood my needs as i tried wearing lenses in past but could not get used to. she made sure i was comfortable throughout the appointment and also get me booked with Lekan for setting up my subscription and to learn how to wear contact lenses in correct and easier way. Lekan was wonderful. even though he was quite busy with some of the work, he took his time to make sure i get everything done in one day.he was very patient with teaching as well. i still need to go in to see zahra for which they went out of their way to get me appointment suitable to my schedule. There were 2 other gentlemen who also helped when i was there. such a lovely team and not pushy at all! recommend 10/10
Feb 16th, 2023

Very unprofessional rude moody staff again
Dec 23rd, 2022

It was cold and draughty. One member of staff was shivering.
Dec 9th, 2022