A Class Coach Hire

AWFUL EXPERIENCE!!! My daughter organised this for a big birthday and special occasion and they completely scammed her. She asked for photos of the bus that was coming and was sent a luxury mini bus photo and what showed up was a horrible, smaller, dirty and just horrible mini bus. Nothing like what was ordered. No phone call returned to apologise or refund, still chasing with no response. PLEASE DO NOT USE THEM!!!!
Mar 19th, 2020

Arranged a mini bus to pick up from home and take to a wedding venue for family. Was happy enough to take my money but upon cancellation (within the time frame of T&Cs) they refused to answer my calls and emails for 5 days until I threatened a solicitor. Still not got any further in regards to a refund and its over a week now. AVOID
Sep 18th, 2022

These were hired for a school contract. Paid in full in July for September to the following July. Tried telling the other parents and I in March that they needed to up the contract price, then when people refused they stopped all communication and tried to refuse my child her passage to school. Would avoid at all costs.
Jul 26th, 2022

Terrible customer service. Replied to one email enquiry and proceeded to ignore all further communications. If you don't want business, and by the looks of the other reviews you're not very good at it anyway...why bother?? You're just wasting everyone's time as well as your own. Baffling.
Feb 16th, 2022

I have used A Class for at least the last 6 years to get a large group of friends to and from the Cheltenham Festival. They have always been on time, the coaches have always been as booked and always spotless and the drivers have been brilliant. Very reliable and friendly business with great customer service.
Aug 16th, 2021