Almond Tree Hotel

In need of thorough cleaning, there is great potential to be better if the owners would only do some urgent repairs. The old carpets need replacing, cupboard doors are loose, and tiles cracked on the bathroom floor. Walkability: Close to town centre
Mar 11th, 2023

Jan 26th, 2023

Jan 9th, 2023

Nov 27th, 2022

I stayed last week for 2 nights and was disgusted by the state of the room. I paid 130 to be met with a room that was downright filthy. I have attached photos that were taken when we arrived and to name a few concerns you can see the shower was filthy, with a layer of dirt, someone else's flannel and shower gel had been left, highlighting that the shower had not been cleaned since the last person. The toilet looked as though it hadn't been cleaned in months and the hotel smelt awful. When I pay 130 for 2 nights I at least expect it to be clean. I would have asked to be moved rooms however a friend was staying in another room and her room was in the same state. I am concerned that this is an acceptable standard of the rooms offered. We came to stay for a wedding and the state of the room ruined what should have been a great few days away. I traveled 2 hours and was then unable to have a shower and relax before attending a wedding. This is not anything like what is advertised on your website and I am incredibly disappointed. I sent an email to complain and was told that they are 'trying to put more efforts into cleaning it' as they have just bought it. This is not okay. If it is not clean they should not be open. Was incredibly disappointed to have wasted my money on this room and would hate for others to do the same. Nothing like what is advertised
Nov 7th, 2022