Argos Bicester in Sainsbury's

We recently purchased a Vileda Mixer 3 Tower Airer from our local Argos store (Bicester). We ordered it on a Friday afternoon and it was delivered to our home on Saturday morning. Why am I writing this, b/c we purchased two exactly the same Airers from Robert Dyas (online) and on both separate occasions, the Airer was delivered damaged!! In the future, we will now be using Argos store (Bicester) - and I'd recommend anyone thinking of ordering items, use Argos, very reliable and efficient delivery service!!
Mar 19th, 2023

Jan 20th, 2023

Absolutely horrible, you cant place an order online and when you try to speak to them on the phone, nobody answers. If I could choose 0 star rating I would
Jan 10th, 2023

Terrible,very very rud this guys ,not friendly at all
Dec 3rd, 2022

Had a horrible experience. Went to return a product (Xbox controller) that I had purchased from bicester Argos. I had rang customer service helpline just to make sure that the product was returnable. The gentleman on the phone was very helpful, got my order reference from him and was told to just go in and swap the item. When I went to Bicester Argos I was served and explained the situation to the lady who served me. She came back and told me I would have to get a reference from a second hand party ( Microsoft) of the item. I was never told by the customer service helpline , no where on argos returns policy does it say I have to call the second hand party. When I tried to call the second hand party it went straight to an automated response. I had explained this to the lady (Emma) and she rudely called me a liar and said that I would have to do it again and there was nothing she could do and walked off. I decided to call Argos helpline again and was told that I needed a reference . I was spoken down to and rudely spoken to. In the end I decided to call Microsoft to which they told me that I didnt need a reference and that they should have been able to just swap it . I went to the kidlington Argos to which they were extremely helpful and patient with me. The lady told us that they were given a call by Bicester to be warned by me. They were absolute amazing in kidlington and they had told me they didnt need a reference number and that the Bicester Argos could have phoned them on my behalf. But amazing thumbs up to kidlington , brilliant staff and will defiantly be going there in future instead of Bicester.
Aug 3rd, 2022