CeX

Easy way to sell over the counter. Just don't expect to get your items A graded however well they've been looked after
Oct 6th, 2022

I took in a a lot of old games, consoles and dvds here recently and wish I had not bothered. They no longer expect DVDs (a shelf fell down they told me...), wouldn't take the consoles unless they had a controller too (yet they sell the consoles as a single item). After a long wait, they took about 20% of what I went in with. As instructed, I then waited for a call (which was meant to be within 1-2 days they said) to come collect my money for the items but I didn't receive one at all. I then emailed customer support as the Beverley shop does not have a direct number - This took 3 days to get through. I was then told I had 14 days from handing over to come get my money (it was day 13) and no accountability from their lack of contact was mentioned. I arrived back at the shop and I received back 2 controllers and a console as they did not have the correct cables despite them taking and choosing from a range of cables for the console initially themselves that they said they were correct. They then blamed me for not being able to be contacted - this is untrue, they either didn't contact me or didn't right down my number correct. Absolutely horrendous service and customer service - I will not be using them again, avoid!
Apr 26th, 2023

Brilliant for trading in and you get a fair deal
Feb 19th, 2023

Great place, chilled & friendly staff. sold a few items here got quite a good price
Feb 13th, 2023

Friendly staff with knowledge
Oct 18th, 2022