Swift Home Improvements Ashford Kent

Very good communication and competitive no obligation quote, did a great job, very professional kept to the planning ad left the place clean and free of any debris or dirt. Fitters were very friendly, courteous and professional. Would definitely recumbent Swift Home Improvements.
Mar 10th, 2023

Superb! - Very helpful, excellent quality and well priced. Faultless installation.
Nov 23rd, 2022

Excellent work. Really good job. Very professional. Great communication throughout. Pleased with result.
Nov 3rd, 2022

Swift helped us with a cracked window pane. Measured and installed with wonderfully polite and efficient service from Rachel and the team throughout.
Oct 10th, 2022

Requested a quote for new doors, Chris visited in mid-December. Expected a quote early January. Didn't receive anything. Requested a call-back. Nothing. Called and chased THREE more times and at most, got a couple of lame excuses. Still no quote to this day (Jan 23rd). Zero communication! Seems like this company doesn't need any more business or just cherry-picks its jobs. Completely wasted our time. Luckily there are plenty of other door companies out there that act more professionally and don't leave potential customers hanging. Beware! UPDATE 1. We requested an Endurance single leaf front door, of which this company is an official dealer of. It's not wood, it's composite. But still didn't get a quote for this. 2. Manufacturing time for Endurance doors can be up to 6 weeks, or (in this current climate) much longer. Factor in scheduling an install, any savvy customer wanting a supply & install at the end of March would obviously require a quote within the month of January so as to place the order. Otherwise, obviously the time frame would not be achievable. Simple maths & logistics! Nothing to be confused about. 3. Timber french doors were not a mandatory request, they were simply a preference. 4. Competitors have managed to quote the exact same project, in writing, in less than 48 hours. 5. If only the 3 or 4 'chase-up' phone calls had produced such a speedy response as the 2-hour rebuttal to this review did. 6. Sadly, no rebuttal makes up for zero communication. Calling their office several times and not one call back. Waiting 5 weeks with zero communication. Thank you for wasting out time.
Feb 1st, 2023