Borderlink Broadband

-
Tweedside Trading Estate, Unit E, Berwick Quays
Berwick-Upon-Tweed, eng TD15 2XF - (136) 141-3333
Hours
Chamber Rating
-
James Megahy
Jan 7th, 2023 -
Harry Penn
Feb 26th, 2023 -
Chris Bevis
Jul 9th, 2022 -
Linda Entwistle
May 13th, 2022 -
Niall Whyte
Jan 25th, 2022
Contact Info
- (136) 141-3333
Questions & Answers
Q What is the phone number for Borderlink Broadband?
A The phone number for Borderlink Broadband is: (136) 141-3333.
Q Where is Borderlink Broadband located?
A Borderlink Broadband is located at Tweedside Trading Estate, Unit E, Berwick Quays, Berwick-Upon-Tweed, eng TD15 2XF
Q What is the internet address for Borderlink Broadband?
A The website (URL) for Borderlink Broadband is: https://www.borderlink.co.uk/
Q What days are Borderlink Broadband open?
A Borderlink Broadband is open:
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Q How is Borderlink Broadband rated?
A Borderlink Broadband has a 3.9 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
Borderlink Broadband
Overall Rating
Overall Rating
( 7 Reviews )
Harry Penn on Google
Please accept my thanks for your speedy work this afternoon . Unfortunately I cannot speak very well at the moment, and had to rely on my neighbor to "talk" for me. Made things a bit complicated but you found the fault within minutes.
Again thank you.
Harry.

Chris Bevis on Google

Linda Entwistle on Google

Niall Whyte on Google

James Megahy on Google
They don't understand the words customer service in any way whatsoever.
One of the worst companies I have ever dealt with for anything (bar 1 person in the office who was lovely and was obviously trying her best).
Constant issues (some crippling issues), that take months to fix. Chasing and chasing with no response/phone calls back/broken promises.
From the point of installation I had issue after issue after issue.
Dropped connections repeatedly, severe latency issues, severe packetloss issues (30%, which makes everything impossible).
The MD even came round to look at the problems and said any issues, drop him an email. I did... until it got to the point where the issues were constant.
I then received a nasty email from the MD stating my connection was being disconnected, because he could.
Luckily it didn't come to that.
If you need a reliable/stable connection for gaming or working from home (Teams/Zoom/VOIP calls), look elsewhere. Check the reviews!
I finally went with Starlink which served me well (exponentially better than Borderlink).
Finally moved, so I now have fibre - but please. Read reviews before going with Borderlink.