Carluccio's - Marriott Regents Park

Horrible service!!! They didnt serve us at all, didnt get table cleaned. So many waitresses and no one came. We had to stand up and get service ourselves. Tried getting a water refill - no response. And the dessert we ordered which was yoghurt and strawberries took 20 minutes to come and to get the bill took long too and in the end i had to go up to the desk and just tell them to get the card machine out because clearly no one wanted our money. Avoid this place
Apr 24th, 2023

Just really bad food. Cant remember I had diner in a restaurant this bad. The fish really wasnt fresh. Even didnt finish the meal, scared of food poisoning. Chicken in the Caesar salad was dry and tasteless.
Apr 20th, 2023

The food was OK once it arrived. Service was shocking! 4 of us. 1 starter arrived, and 2 forgotten. Another starter arrived, and then the nibbles that should have arrived before starters. When the last starter arrived, the main course was served with it! Drinks were forgotten, and mayonnaise never arrived. When the bill arrived, we removed the discretionary service charge and told the waitress it had been removed. She replied "OK" We had various staff serve us, and it was not that busy. We will not eat there again. Be aware you may have a long wait...
Apr 14th, 2023

Apr 13th, 2023

Yummy Margarita pizza and pasta Arabica! Freshly made. And fresh juices! Very nice customer service.
Apr 10th, 2023