The Stanmore Medical Centre

What a diabolical doctor's surgery this is . I haven't been for years apart from blood tests . The reception staff couldn't care a less . The klinik link is down . All we want is caring human beings ...No chance , just recorded messages while we wait forever.
Apr 18th, 2023

I cannot wait until I can move to a different service. I have been trying to organise my prescriptions for months now but due to the god-awful online services and refusal to book over the phone - this has simply not been possible. If you can register elsewhere, do so. An add-on: I have never heard of a GP surgery that asks you for the details of when your menstrual cycle started when registering - felt totally unnecessary and honestly a bit creepy.
Apr 8th, 2023

Hopeless... absolutely hopeless. I logged a request via the Klinik system to see a GP. Received a call from Anisha (receptionist) who setup an appointment for me to see a GP in Pinner (5 miles away) on Sunday morning. Received a text message confirming the appointment at Pinn Medical Centre for Sunday. Arrived at Pinn Medical Centre on Sunday and they have nothing on their systems regarding their appointment. They are fully booked and ask me to re-arrange with Stanmore Medical Centre. Even they roll their eyes when I mentioned Stanmore Medical Centre - so I guess this isn't a one off. In summary then, a 10 mile round trip on a Sunday morning to not see a GP. What's the point of a confirmation text when they never actually log the appointment on the other system. I have more chance of winning with a National Lottery Scratch Card than getting through to the Stanmore Medical Centre on the phone. Really tired of trying to engage this GP service.
Mar 23rd, 2023

Could not be worse. Cant reach them over phone for love or money. They are simply short staffed and have been for a long time. Those managing this service should hang their heads in shame.
Mar 5th, 2023

Feb 27th, 2023