Sydenham Green Group Practice

has been 3 weeks since I was put on the medical review list and have been unable to contact this supposed gp
Apr 29th, 2023

Beware the receptionist's lack of intellect. About as helpful and well informed as a backward chimp. If you ever get appointment (good luck) then don't opt for Michelle Williams, you will regret it. Be warned! Recording now changed but having booked a telephone appointment, the only ones available, they do not call! Brilliant!
Apr 25th, 2023

Never answer the phone, always a que then end up not getting an appointment because 20 others are in front of you no call back system cant even book appointments in advance (they say you can) BIG CAP as theres always an issue why they cant so why say you can book advance appointments. Its disgraceful make it make sense youre a GP Wth there are people who need urgent appointments/care!! Even when on hold theyll say ooh sorry all appointments are booked up call in Tomorrow morning and you do that for same thing to happen
Mar 24th, 2023

Absolutely poor service can never get an appointment when calling at 8.00 on the nose I'm always caller number 35 or more. It doesn't make sense.
Mar 24th, 2023

I can forgive problems with resources. I can not forgive inaccessibility, rudeness and the reluctance of doctors to really listen to what you're telling them. We're not idiots. We're unwell people who are likely worried. The receptionists need to go to Charm school and some of the doctors need to go back to learn how to deal with human beings. Fortunately We're moving. 2 doctors and one receptionist have reduced me to tears. Sheer incompetence.
Mar 4th, 2023