My Aerial Home

Stop making your customers feel like victims and show some appreciation to them for having the same passion you do! (Response) You do not have a good practice. You ensured my partner that it was safe for her to take your classes. She has now had a relapse as a result of the injuries. I hate seeing her in such pain. And then for you to dismiss her after she told you she had to follow medical advice and stop coming. That is very insensitive of you. Yes, I try to encourage her to sue your company, but she is a good person and doesn't want to fight - That was not a threat. She paid in advance and booked 6 classes, clearly she was keen and would have continued, if she could. It sickens me as to why you can't show more compassion. How could you be so heartless. This is my experience with your business. And I'm making this review based on my dissatisfaction after various interactions with you. (Original review) I've been trying to get a partial refund after my partner sustained an injury here. They have no empathy at all. It is just sickening
Sep 21st, 2022

The toddler class should be avoided, aside from the very grumpy class leader (who failed to smile once, ignored any interaction with any child that spoke to her and showed instructions that a grown up would find difficult to follow) it was dangerous and did not follow various H&S guidelines. No safety instructions were given to supervising adults, the class was publicised for very young kids, but trapezes set far too high and everything mainly went unsupervised. Kids could have fallen off and badly hurt their neck despite crash mats - just wasnt an appropriate, safe or enjoyable class for under 5s.
Apr 6th, 2023

Mar 22nd, 2023

I'm leaving this review of my experience so new customers can be cautious. I was so happy when I find this place as it was a childhood dream. Unfortunately, I got inured in one of the classes. It left me in very bad pain. I couldn't continue the classes. I tried to get a partial refund. But they just dismissed me.
Sep 21st, 2022

May 28th, 2022