Drive In Autocentres

We went here to look at a used car with friends. What fantastic service we received. Nothing was too much trouble and certainly no hard sell. Would certainly recommend, infact our friends daughter did buy the car.
Mar 27th, 2023

This business is a local gem. Friendly knowledgeable staff and atmosphere. We had our car serviced here and the work was carried out efficiently. We will definitely be back.
Mar 6th, 2023

First time using Drive In, was for a big job too. Had timing belt tensioners and water pump changed. Lovely friendly staff right from the desk to the mechanic. Kept me informed all the way though, great work and very competitive prices. Thank you all!
Mar 4th, 2023

Had tyres fitted to our car. We had purchased our tyres delivered there. The reception staff was absolutely lovely in the logistics that led up to the appointment and so friendly on the actual day. I'll be sure to use them again. Big kudos to Jade, you are a star!
Jan 31st, 2023

We purchased a used Forester from this dealer, Drive in Autocentres Subaru. The car came with minor mechanical defects that we just didn't notice for a couple of days. We immediately informed the dealer who asked us to bring the car in for an assessment. Following the inspection of the car, communication from the dealer was always very poor. Call after call from us culminated in the dealer refusing to make the repairs. (These were simple repairs, had we have noticed these on the test-drive we're sure the dealer would have carried out the repairs to get the sale) Further to this, after five months of ownership the turbo failed. Despite the warranty package suggesting the turbo was covered, the warranty company / dealer declined the claim. Largely due to the reaction of the dealer regarding the initial minor issues with the car, we became persistent with the dealer to correct all of the faults with the car. After a month the warranty company agreed to replace the turbo without charge to ourselves. We collected the car at the start of February 2022. At the end of February 2023 the turbo has failed again. We always maintain our cars ahead of time and use particular people to carry out any work where necessary. We have visited three Subaru specialists and now found a company that we feel happy to leave the car with to have a thorough diagnosis carried out and repairs made. The mechanic has reported that there is clear evidence that Drive in Subaru failed to diagnose the initial turbo failure correctly and this has caused the replacement turbo to fail. We're not 'Keyboard Warriors' and have left no reviews before today. We would not rate Drive in Subaru above any other dealership, we have read the reviews of Drive in Subaru and certainly would not put them on the customer satisfaction pinnacle they appear to be on.
Feb 13th, 2023