United Kingdom Business Directory

      Ace Fire and Security

      ( 24 Reviews )

      Ace Fire and Security
      • 1 St Martins Business Centre, Cambridge Road
        Bedford, eng MK42 0LF
      •   (123) 485-4455
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:00 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 8:30 AM
      Thursday:
      8:30 AM - 8:30 AM
      Friday:
      8:30 AM - 8:30 AM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.4 - (24 reviews)
      12
      2
      1
      1
      8
      Read Our 24 Reviews

      Chamber Rating

      3.4 - (24 reviews)
      12
      2
      1
      1
      8
      › ‹
      • Ollie Russell

        Moved into a home with an ACE alarm system installed so accepted their offer for us to take over the contract. The very first communication was very efficient and professional. But since then the service has been atroscious. Every engineer visit has taken 6-10 weeks to organise, and now after three engineer visits I'm still left with a not fully functional system with the problems only identified at the most recent visit. To cap to off the customer services team have failed to respond to my complaint in the timeline which they have me. I couldn't in good faith recommend anyone to use ace fire and security.
        Feb 4th, 2022

      • carx lioq

        Critical: Professionalism
        Aug 31st, 2021

      • Stephen Li

        Critical: Professionalism
        Jun 9th, 2021

      • Saveli K

        Ace Fire and Security are providing total scam instead of service. I bought a property that had Ace system installed and asked them for a service to reset my existing alarm's PIN codes. I did not read the contract well and signed to get things going, it was a 28/month fee, what's the worst thing that can happen? Well this is pretty creative: they locked me into a 3-year contract with a 3-month cancellation applicable only at the end of the 3 year term. Now their service does not include the connection to the central. The alarm does not contact any outside party. I got informed by their engineer than showed up over 5 weeks after I signed the contract and asked for the engineer... so their 28/month service includes nothing except for an annual visit from an engineer. When I asked to cancel the contract they threatened sending the remaining 2 years of fees to the collection agency. Find anyone else to deal with, this company is just awful.
        Mar 28th, 2023

      • Peter Atkinson

        We had our NEW Home Security System installed yesterday (to attempt to 'thwart' a sudden rise in 'local' burglaries), and I was VERY impressed with the quality of the equipment, and the 'excellent' job the Engineers did! My ONLY 'gripe' here is that when we ordered our system we was told by a 'Rep', or similar, that visited us at our house that it would be about three weeks before it was installed!! In the end it was about SIX weeks, and even then, they had to 'swap' jobs about so we had the above installed BEFORE Christmas!! IF the above 'Rep' had been 'honest', and 'truthful', we just MAY have looked elsewhere!! Why promise what you CAN'T deliver just to get a SALE??
        May 9th, 2020

      Read Our 24 Reviews

      About
      Ace Fire and Security

      Ace Fire and Security is located at 1 St Martins Business Centre, Cambridge Road in Bedford, England MK42 0LF. Ace Fire and Security can be contacted via phone at (123) 485-4455 for pricing, hours and directions.

      Contact Info

      •   (123) 485-4455

      Questions & Answers

      Q What is the phone number for Ace Fire and Security?

      A The phone number for Ace Fire and Security is: (123) 485-4455.

      Q Where is Ace Fire and Security located?

      A Ace Fire and Security is located at 1 St Martins Business Centre, Cambridge Road, Bedford, eng MK42 0LF

      Q What is the internet address for Ace Fire and Security?

      A The website (URL) for Ace Fire and Security is: https://www.acesecurity.co.uk/?utm_campaign=local+search&utm_medium=organic&utm_source=google+my+business

      Q What days are Ace Fire and Security open?

      A Ace Fire and Security is open:
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 5:00 PM
      Tuesday: 8:30 AM - 5:00 PM
      Wednesday: 8:30 AM - 8:30 AM
      Thursday: 8:30 AM - 8:30 AM
      Friday: 8:30 AM - 8:30 AM

      Q How is Ace Fire and Security rated?

      A Ace Fire and Security has a 3.4 Star Rating from 24 reviewers.

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:00 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 8:30 AM
      Thursday:
      8:30 AM - 8:30 AM
      Friday:
      8:30 AM - 8:30 AM

      Ratings and Reviews
      Ace Fire and Security

      Overall Rating

      Overall Rating
      ( 24 Reviews )
      12
      2
      1
      1
      8
      Write a Review

      Ollie Russell on Google

      image Moved into a home with an ACE alarm system installed so accepted their offer for us to take over the contract. The very first communication was very efficient and professional. But since then the service has been atroscious. Every engineer visit has taken 6-10 weeks to organise, and now after three engineer visits I'm still left with a not fully functional system with the problems only identified at the most recent visit. To cap to off the customer services team have failed to respond to my complaint in the timeline which they have me.
      I couldn't in good faith recommend anyone to use ace fire and security.

      carx lioq on Google

      image Critical: Professionalism

      Stephen Li on Google

      image Critical: Professionalism

      Saveli K on Google

      image Ace Fire and Security are providing total scam instead of service. I bought a property that had Ace system installed and asked them for a service to reset my existing alarm's PIN codes. I did not read the contract well and signed to get things going, it was a 28/month fee, what's the worst thing that can happen? Well this is pretty creative: they locked me into a 3-year contract with a 3-month cancellation applicable only at the end of the 3 year term. Now their service does not include the connection to the central. The alarm does not contact any outside party. I got informed by their engineer than showed up over 5 weeks after I signed the contract and asked for the engineer... so their 28/month service includes nothing except for an annual visit from an engineer. When I asked to cancel the contract they threatened sending the remaining 2 years of fees to the collection agency. Find anyone else to deal with, this company is just awful.

      Peter Atkinson on Google

      image We had our NEW Home Security System installed yesterday (to attempt to 'thwart' a sudden rise in 'local' burglaries), and I was VERY impressed with the quality of the equipment, and the 'excellent' job the Engineers did! My ONLY 'gripe' here is that when we ordered our system we was told by a 'Rep', or similar, that visited us at our house that it would be about three weeks before it was installed!! In the end it was about SIX weeks, and even then, they had to 'swap' jobs about so we had the above installed BEFORE Christmas!! IF the above 'Rep' had been 'honest', and 'truthful', we just MAY have looked elsewhere!! Why promise what you CAN'T deliver just to get a SALE??

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      Overall Rating

      Overall Rating
      ( 24 Reviews )
      12
      2
      1
      1
      8

      Write a Review

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