Bedford Post Office

Sent a small parcel using Tracked 48 at 10am on 30th of March to Isle of Man, according to the tracking code it was received by Douglas sorting office at 8.47am 3rd of April. For the past two days(excluding Easter weekend) the information said "it is now due for delivery today" checked again this afternoon for a third time and still not delivered today 12th April. Several times I've had this type of problem with Bedford Post Office/Royal Mail over the past few years(mainly receiving post), absolutely sick of them. It's no surprise it's been reported they get little public support when on strike, a shockingly bad delivery service The staff in the Post Office on the other hand I have to say were polite and friendly and it's hardly their fault.
Apr 8th, 2023

Very nice and helpful young girl in the post office today She helped me out with my driving license renewal which was quick and easy Thank you so much for your help
Oct 21st, 2022

Change your opening hours please, it's not till 8pm, it's 530 on Sat
Sep 21st, 2022

Great, always helpful
Sep 7th, 2022

Worse experience ever I walked in with my friend which ye had to send he's documents to dvla already in an envelope from dvla the lady at number 4 till she was confusing my friend saying he needs to put all his documents in an other envelope that she will give him for documents to come back which they did not as there was gone be a new uk driving licence which dvla sends back in one of their envelope. She raise her voice which made me feel uncomfortable instead of using a calm voice . I've asked for her name so I can complain which she did not gave it ,after we finished with all documents I asked her again and even one of her colleagues said she will have to and then if I complain I will deal with it . Still she didn't saying a big no. So I told her she needs to work on her customer serv8ce which is rubbish . When ever I will use again the service I will never want the lady to help as she's only confusing and she makes customers to spent for no reason money .
Sep 2nd, 2022