Kempston Motors

Very happy with the car nice and clean.
Aug 24th, 2022

Thank you for all your help you were very kind and helpful with your advice. Very happy with my new car :)
Aug 24th, 2022

Bought nice car very happy with service tell family and friends best place to go check it out
Aug 19th, 2022

Aug 6th, 2022

Please think twice before purchasing your next vehicle with Kempston motors. I was sold Mazda CX-5 which immediately developed an intercooler leak fault. Before the sale an engine was spotlessly cleaned, provably before the sale to cover any leaks. Took it to the repair shop which recommended taking car to main Mazda service centre, as the inspection suspected major engine fault. The warranty provided by KM, didn't cover a costly investigations for enonge fault. So I reported the fault to Ali at Kempston Motors, citing Consumer Roghts 2015, the response was not only unprofessional but rather emotional, basically Ali tried to say car sold as seen and they dont care about any consumer rights and laws. This was an appealing responce, the registered trader can not claim car sold as seen this is against a law. Further more, when I took the car to another garage for second opinion, they found evidence of DPF deletion and ECU tampering, again Ali in most unprofessional manner tried to say a lot of cars driven with DPF removed and it's ok. Once more, car trader not only cannot say such a things, it is illegal to sell car and to drive the car on UK roads with DPF and ECU tampered. Anyway, after few weeks of fighting for, I had managed to reject a car and get most of my money back, still they withheld 300. What more shocking, the car was put back on sale 2 days after I rejected it. No way DPF has been put back, and car was restored to road legal condition in such a short time. P.S. 4 months, car still haven't been sold and listed for sale. And I received warning letter from police theat it was seen driven without insurance on Bedford streets. Stupedly I haven't moved the ownership from my name to Kempston motors as I trusted Ali when he said it will be take care of. The trader was reported to DVSA, police and trading standards. I have all the documents and screenshots from the garage and the all the communication.
May 22nd, 2022