Bedford Charter House - Bedford Citizens Housing Association

My husband moved to Charter House summer 2020 after a massive stroke. They were just lovely! They quickly got the hang of him, welcomed him, helped him, laughed with him and gave him great respect. The care was excellent. The atmosphere created was a friendly one and so several residents took both my husband and me under their wing. My husband was young for a care home, so he did not join in many activities but there were a fair range. His room was excellent with enough space and the opportunity to personalise it as much as he wanted. And the cleaners were stars! Again, friendly and kind and very good at their jobs. And the laundry man deserves a medal. As my husband had to have many trips to hospital, I was also glad of the efficiency of routine and emergency medical care. Thank you to all the team. You were there at a very difficult time and came up trumps.
Nov 17th, 2022

charter house is my favorite care home. I am an agency worker. The staff on the floor where I worked treated me very kindly. Agency workers are often the slaves in all care homes. But the staffs here treated me with love. I would like to specifically mention someone's name. That is Rachel.she is a good carer. The girl treated me with love. If you want to care for the elderly you need to have good in mind, then I say rachel is a human being. And I really miss Mary, one ofthe residents there.
Jan 17th, 2022

Oct 16th, 2018

Apr 26th, 2018

Feb 13th, 2018