New Clean Energy

Positive: Professionalism, Quality, Value Service: Heating system installation
Apr 7th, 2022

Wow! What a brilliant service. I used New Clean Energy to fit an air sourced heat pump system to replace my oil fired boiler and provide heating and hot water. Everything went very smoothly and I now have an ecological, good value system. Everything that was explained to me at the initial discussion came true and I am so grateful to the installation team who came to our house and fitted everything so well, with minimal disruption. It was a big job that went very well. I am very happy to recommend this company. Service: Heating system installation
Aug 3rd, 2021

Like Hilary, I had the same experience in 2020. I am still in dispute. The system installed was not what I was expecting. It has since failed twice in under 2 years. The first time in November 2020 for 27 days, the second time in November this year for 17 days. This company just sub contracts to installers. the installers were unable to repair the system on both occasions. The running costs are exceptionally high. I was quoted by David 1140 pa, the actual cost before the recent increase was 2400 in the first year. I advise you to think carefully before you commit to an ASHP and look for several suppliers- make sure you get a proper MCS031. Don't be taken in with the friendly banter or promises Service: Heating system repair
Jun 19th, 2021

Excellent service , great price . David went above and beyond to make sure everything went smoothly. Customer service was brilliant. The air source heat pump is really good. Lovely warm house now and it's very quiet outside, doesn't cause too much noise. Plummers/engineers who fitted the system were extremely skilled and knowledgeable and completed the work to a high standard in good time. David was always a phone call away and happy to help and answer any questions we had. We would highly recommend the company and would encourage anyone to switch to a air source heat pump, we are very glad we have.
Mar 10th, 2020

The air sourced heat pump has been installed for over 3 months now and I am very happy to report it has been excellent. Plenty of hot water. Heating is excellent. And my electric bills havent gone up at all. Not buying oil has saved me a small fortune. The company was excellent. David and his team worked really hard and fitted it in less than two days and they changed all the radiators for new ones as well. Great price as well. Had lots of quotes but they were the cheapest when you include all the radiators.
Nov 9th, 2019