Baker Brothers Diamonds - Official Rolex Retailer

Great experience with Baker Brothers Bedford. I have always been welcomed by the friendly and courteous staff. Valuations and purchases have always been undertaken with the upmost professionalism and respect. A recent watch purchase was faultless from start to finish with no request being too much hassle for them. Will definitely take future watch services, valuations and purchases there again.
Apr 23rd, 2023

Just want to say thank you to Fenella and the team for a first great experience at their store! Highly recommended! You wont be disappointed!
Apr 18th, 2023

Fantastic experience from Clare and Kellie. Very personable and easy to talk to, knowledgeable and passionate about their products. If you want a top tier customer experience and super friendly staff, look no further. Every one of my purchases tells a story and I love how this one has started. Thanks again team
Apr 15th, 2023

I phoned in to inquire about a watch and booked an appointment for later that day. I was seen by Fenella who was brilliant in showing me the watch Im interested in and gave me plenty of useful information. I would recommend Baker Brothers to anyone looking for a watch and I look forward to come back when this particular model is available and complete the purchase.
Apr 15th, 2023

I would spend my money elsewhere! Purchased a watch which was a special order, and I asked if I could have my name put down on the list for my next watch purchase which at the time was done without an issue/fuss. Few months later I emailed as a matter of courtesy to see if there were any updates, just to be told that: We try to be as fair as possible with the allocation of the watches once they do arrive in store and therefore do prioritise our regular customers who support the boutique, then moving down the list after that. So please do let us know if you make any other purchases with us or use any of our other services, such as watch servicing, repairs or valuations, as we then add this to your (watch brand removed for a reason) file in support of your expression of interest Definitely wouldnt recommend after all this especially if you wish to buy a particular timepiece. Also planned to have one of my watches serviced with them, but as you can imagine, I have taken my business elsewhere!
Apr 13th, 2023