London Road Surgery

Receptionist was really helpful especially during strikes can not fault the help she gave me thank you so much
Apr 17th, 2023

Rang surgery complained and sent letter still waiting for reply.. London road surgery bedford... no good, . But there Elstow surgery on Abbey fields is amazing all staff doctors excellent 5 star service if you need oppointment visit Elstow surgery in person easier
Apr 7th, 2023

Rude Doctor whoever sees Dr matthew good luck because he's was very rude!!! I ask for help and he told me to get out and said theres no help!! Now im in intensive care because of this GP!! THIS GP DON'T HELP ANYONE!
Apr 3rd, 2023

This place is awful. There's one particular receptionist that is blunt and rude, and the overall service is shameful. You can have an appointmnet at 10am and they are already 45 minutes behind schedule. This happens every single time we come here. When you finally get an appointment, you are rushed out the door so fast, I don't know how they are so far behind when my appointment lasts 3 minutes. I was diagnosed with a foot condition that I was told I would have to live with for the rest of my life. Over the phone. My partner spent 20 minutes researching online, purchased some special shoes, problem went away in 2 weeks. You can excuse the lateness, I understand the pressures they face. You cannot excuse constant incorrect diagnosis, lack of care and attention, or learning more about a condition in a 20 minute Google search than a "qualified" doctor. There was one time where we got to see Doctor Kenwood, I think his name was, that should be the service standard. Approachable, friendly, informative. Just a shame that it's far from the norm. I don't even have a doctor. I don't think I've ever seen the same one twice.
Mar 31st, 2023

Please start providing Person Centred Care - stop wasting NHS money and patients time by triaging patients wrongly. A patient is not a bit of this and that and when you get it wrong, say sorry . Drs and practice nurses are great -sort admin
Mar 29th, 2023