Evolution Homecare Services Ltd

They really care. provide a great service. Highly recommended
Dec 10th, 2020

I have only scored this one star as the system wont let me score it as zero. I have never come accross a more incompetent company in my life. A repeat delivery that I have been having every month for 9 years with no problem only became a problem when these took over the contract. Notes aren't read and making contact to get things put right is a long winded process due to lines always being busy.
Oct 19th, 2018

Awful & horrendous as more important what they cannot do due to a 'money' contract with Lloyds pharmacy, cannot deliver to home address as directions to my front door is not passed to driver & if it is unfortunately do not read instructions as was told human error is normal but thousands of times in 12 years? Was also told that I was making things difficult & am disabling myself but when said cannot be home the whole day had to get to extent of giving an explanation like to a parent. That's not human error, that is blatant disrespect & they are the ones disabling disabled sufferers & we have to do as they say & want & we have no choice....ONLY WHAT IS GOOD & FINANCIALLY BENEFICIAL TO MONEY MAKING COMPANIES AT THE COST OF THE PHYSICALLY DISABLED......neurologists/NHS should do something of the blatant ignorance. Office workers no idea of disability & sufferers should be given these jobs. Have also been told to meet delivery driver in main Road even though address on google maps, Royal Mail & am registered to vote.....beyond unprofessional.
Jul 20th, 2017

Very poor - I was constantly having to ring to arrange deliveries - they are supposed to ring you. Also phone line is always 'experiencing high call volumes' so expect to wait 20 mins or so each time.
Feb 7th, 2017

Generally crap. Don't deliver, don't pick up the phone. don't think this is what the government intended when they farmed home drug deliveries out.
Aug 25th, 2016