Fujifilm UK

Hands down the best support experience I've ever received. Professional from start to finish, (from the initial response from a support ticket to sending a beautifully printed fuji return box for me, to the repair itself (on an out of warranty item suffering a well known issue) to using DPD to ship the products - I'm deeply impressed. Thank you Fujifilm!
Jan 1st, 2023

Exceptional service from Fujifilm who repaired and cleaned my much abused XT2 on the day they recieved it AND dispatched back the same day. A four day turnaround the week before Christmas and got back what looks like a new camera. Really happy with the service centre.
Dec 8th, 2022

Fuji received my camera on Monday and notified me as soon as they received it, notified me on Wednesday that it had been dispatched and I received it Thursday morning at 10.40. the repair they did made my camera look like new. That's what i call incredible service and customer care, well done Fuji and thank you. 4 years on and a problem with a different camera, had a great conversation with Albert on Tues, return boxes and labels were delivered to me on Wed morning, back in the post to them same day, received an email and text at 9am Thurs saying received, email and text the same afternoon saying repair was being dispatched, email received this morning Fri saying 9-10 am, DPD arrived at 9.30am, what a service, absolutely brilliant Fuji. Basically 48 hrs, beats all the competition hands down.
Nov 27th, 2022

Sep 12th, 2022

Feb 28th, 2022