Argos Balham

Received excellent service today. Thank you Janet for helping us and going beyond the call of duty.
Apr 22nd, 2023

Store used to be good. But unfortunately has now hired staff who do not understand basic consumer law, and then the staff walk around with a huge chip on their shoulder. Rohan apparently is one of the store managers, who is completely clueless and useless in customer service, and does not understand basic consumer rights. Best to place orders online, as this branch has steadily gone downhill. I eventually managed to resolve my issue, but only with the great online team based in the UK. Who i have to say were amazing from start to finish. Argos needs to retrain people like Rohan, or give him a role which is not customer facing.
Apr 8th, 2023

Not dog-friendly. I was told (politely to be fair) that my perfectly behaved dog wasnt welcome. So Ill go back to using Amazon. Store was empty - no surprise there lol
Apr 5th, 2023

Firstly Im astonished that a main Argos store does not have automatic doors considering people need to come in and out with large items. But that wasnt even the main issue. I was at the store yesterday around 6:30pm and the staff were the most unhelpful and rude staff Ive ever encountered. I had a tv that was faulty that I needed to return within the 30 day period and I was dealt with in such an unprofessional and negative manor. The staff just act like so uninterested and unbothered. Once the exchange was made and I was waiting for the replacement one of the male staff members was dragging a 400 tv along the floor from one side of the box when it was easily liftable, Im astonished that such an expensive and delicate item was dragged along the floor from stockroom to shop floor like it was an empty box. Finally the cherry on the cake was having 3 members of staff without any customers stand there and watch me for a few minutes struggle to open the doors while trying to navigate a 50inch tv out the front door. They all watched me struggle and not one of them offered to even hold the door open. Disgusting
Mar 20th, 2023

Mike was amazing today great customer service!!
Feb 28th, 2023