NatWest
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Hours
Chamber Rating
-
Az M
Jan 1st, 2023 -
Glenda Adams
Mar 30th, 2023 -
Anonymous
Feb 16th, 2023 -
David
Feb 4th, 2023 -
Alice Lal
Jan 14th, 2023
Contact Info
- (345) 788-8444
Questions & Answers
Q What is the phone number for NatWest?
A The phone number for NatWest is: (345) 788-8444.
Q Where is NatWest located?
A NatWest is located at 81 High St, Bedford, eng MK40 1YN
Q What is the internet address for NatWest?
A The website (URL) for NatWest is: https://locator.natwest.com/Branch/600213-Bedford%2081%20High%20Street.html?extcam=N_SEO_GMAP_0_Yext_600213_0_0
Q What days are NatWest open?
A NatWest is open:
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Q How is NatWest rated?
A NatWest has a 2.4 Star Rating from 54 reviewers.
Hours
Ratings and Reviews
NatWest
Overall Rating
Overall Rating
( 54 Reviews )
Glenda Adams on Google
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Anonymous on Google
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David on Google
There are far too few counters and those are rarely fully staffed leading to a long wait.
If all the staff dedicated to explaining to confused customers how to use the machines were behind the counter as bank tellers you might feel more like a valued customer and less of a Luddite nuisance that can't or won't use the Banks gleaming robots.
The entire system is predicated upon the convenience of the Bank rather than customers.
While queuing for the sole teller to become free you get quite aggressively accosted by staff asking "what are you doing today?" insisting you use the machines, even suggesting that there is no other option.
I don't like to and won't discuss any aspect of my financial business directly in front of other customers nor do I want to know theirs.
It's not difficult Nat West, just open more desks when the queue builds up.
Just an awful example of an organisation that has lost sight of its role as part of a service industry.
Visiting the Branch today (06/02/23) I would say my review was entirely accurate except the service has got even worse.
I would advise anyone thinking of nipping in the Bank to do a bit of business (like paying in a small cash sum) to take a packed lunch because you are going to be in the queue a long time.
Nat West has provided me with excellent banking facilities in the past but, frankly, the service in this Branch( no fault of the harassed, over worked staff) is pitiful.
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Alice Lal on Google
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Az M on Google