Edwards & Taylor

Hours
Chamber Rating
-
Magdalena Tyranowska
Nov 28th, 2022 -
raj quadros
Apr 7th, 2023 -
Sami Ali
Mar 30th, 2023 -
Ricci Murrell
Mar 14th, 2023 -
David Ross
Jan 1st, 2023
Contact Info
- (208) 890-2236
Questions & Answers
Q What is the phone number for Edwards & Taylor?
A The phone number for Edwards & Taylor is: (208) 890-2236.
Q Where is Edwards & Taylor located?
A Edwards & Taylor is located at 491 Staines Rd, Bedfont, eng TW14 8BN
Q What days are Edwards & Taylor open?
A Edwards & Taylor is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Edwards & Taylor rated?
A Edwards & Taylor has a 2.3 Star Rating from 18 reviewers.
Hours
Ratings and Reviews
Edwards & Taylor
Overall Rating
Overall Rating
( 18 Reviews )
raj quadros on Google
I am suffering from a severe skin condition (Hidradenitissuppurativa), if I don't have medication even for a day it's not good for me according to my GP. When my turn came to pick up my medicines Michelle just slammed the prescription into my hands and said " Not available " , I then asked her politely why, and if she could order them for me, she then responded "go to a better pharmacy like Tesco or Boots " and asked me to leave. I then said to her that she has received another prescription for me from my GP, she said "NO" immediately without checking. I told her my doctor sent it to you last week, she then laughed and told her colleague in a lot of sarcasm "I LOVE IT WHEN CUSTOMERS TEACH ME TO DO MY JOB" and she zoomed off the counter in anger. She then found the prescription which she lied to me about and came and handed over the packet to me in ager again. Whilst she was walking off, I told her she shouldn't be rude as the medicines are not from her pockets, she then apologises and laughed at me again. I then had a word with her manager who then explained to me that the medicines could be ordered and provided me with a solution rather then just asking me to leave. In short, there was a solution to the issue but Michelle just didn't want to advise me or take the trouble to order them for me. This is a great example of a pharmacy lacking in providing duty to care towards its patients which they are supposed to. Secondly the customer service was absolutely poor and the communication was zero.

Sami Ali on Google

Ricci Murrell on Google

David Ross on Google

Magdalena Tyranowska on Google