Robin Jessop Ltd Bedale

A 1star as I can't give 0 and I guess the Assistant Property Manager has at least been polite. However the Property Manager is the most unprofessional business individual I have ever had the misfortune to deal with. In his words I have been an "excellent "tenant" (for over 7years in same property). If excellent tenants are treated like I was then heaven help the rubbish ones. As I put in my emails, he, and therefore Jessops only had the interests of my landlady, their client of over 20 years in mind and not the "humble" tenant with a contract that has been made a mockery of.
Dec 26th, 2022

Excellent service!
Nov 18th, 2021

Very thorough helpful and a pleasure to deal with . Bought a local property recently Tim was great from start to finish :)
Sep 13th, 2021

Offer not accepted and house sold to another. Asked agent to come back if it went wrong. Buyers backed out - Agent did NOT come back. Only by luck did I find same place re advertised months later. Agent believes this acceptable ! 5 weeks later with Cash and Serches done to buy I am told I delay. Agent believes its OK staff can go on holidays and no one covers ! Agent does not allow conversations with the buyer. Agent was asked to obtain a FULL list of contents to be included what the owners were leaving. They did not do - 5 weeks elapsed list still not available even though I said I would not step further until list was produced from the start of buying. Agents took no action to ensure this. I WAITED as delay extended Now owner acuses me of delaying ! and remarket. I Hope not with same agents Agents attitude clueless how to mature a sale at the expense of the seller and buyer -- would not ever recomend The Company
Dec 29th, 2022

FURTHER TO THE RESPONSE FROM THE BUSINESS OWNER 1. I was categorically advised there was an open viewing and that I was welcome to view the property. I would otherwise not have travelled one hour had I not been invited to view the property. (Another blatant lie in a cynical attempt to cover up their sheer incompetence) 2. The gentlemen in attendance who was representing the agents, did not show anyone around the property. He simply stood at the entrance to the driveway providing what he apparently deemed as entertainment. Not particularly a problem, but certainly not as the owner has described here. 3. At no point did anyone advise that there were no keys available to access the outbuildings. 4. The gentleman at the gate, openly admitted to the fact the tree surgeon had let them down by way of not making safe access to the woodland area available in time for the open viewing. When in a hole stop digging springs to mind here and the unprofessional reply with their own version of untruths is telling of the way this company chooses to operateThis company arranged an open viewing on a property, whilst inviting people who had to travel over an hour to view it. Very disappointing on arrival to learn that two of the key attractions (the outbuildings and the woodland area) were inaccessible due to the chap at the gate (a larger than life character who seems to have lost his way as a compere in a cabaret club) not having the keys for said outbuildings, whilst advising that the tree surgeon had not yet been to move a blown down tree that was blocking safe access to the woodland area. Earlier in the week we were also promised further imagery of the property that never materialised. On viewing the property itself, its clear why this agent is reluctant to share imagery, as would be far more representative of the actual condition. Very much an old fashioned dishonest used car dealer feel to the company, one of which the ethos appears to be one of luring potential buyers to the property, whilst disclosing as little useful information as possible, in the hope they might drop lucky and find a buyer. In essence the property is probably worth just over half of the price its currently being marketed at. It would have been nice to experience some transparency as opposed to an attempt to pull the wool over peoples eyes.
Oct 6th, 2022