Aspire Executive Ltd

An absolutely disgusting company, do not use! Got quoted a price on the phone for two drops, once in the cab and on the way the driver said we were only allowed one drop. Completely not the drivers fault as he was acting as instructed and was very nice, however when we called the office to dispute this we were shouted at and called liars. I asked if the calls were recorded which they apparently are. When I asked if the call could be played back I was met with a barrage of abuse and told to pay and find an alternative way home.
Apr 27th, 2023

Generally ok with trips going to the airport and local runs. We have just had a bad experience with an airport pick up after a 14 hour flight. They obviously messed up the booking and then sent another driver an hour after our arrival which would have been another 20 mins but we took an Uber back instead. The customer service was bad, no apology and its quite astonishing that they really dont seem to care. Service: Limousines
Feb 23rd, 2023

I hired Aspire to take me to the airport and was advised over the phone that it would cost 40 , including the 5 drop off fee Heathrow charges.. this cost was roughly what I expected.. I asked for a 0900hrs collection arrived 0915hrs, so already wasnt happy, even after calling at 0800hrs saying we were ready.. I was advise they could get me within 40mins.. which was fine, being another 35mins later poor show, let alone being late anyway.. The reason for the 1*, we got there in good time so that is the 1* the other problem was when we got to the airport the driver told me it was 47 which as you can imagine was quite a surprise. When I explained i was told it was 40 including the drop off fee he said we wouldnt have advised this.. I said it was the only reason why I went with them, Uber would have charged exactly the same.. So, I recommend if you use Aspire, ensure whatever quote you get, you get it in writing either by text or by email.. I feel I was duped to get the business.. Im not bothered too much about the 7 its the principle, others may have had the same experience in which case would show a trend in there business model. Needless to say, I wont be using aspire for any business going forward and hope this review helps others make an informed decision before committing.. This may have been a one off I dont know this one off, has put me off!
Nov 3rd, 2022

Service: Limousines
Jun 14th, 2022

Absolute rudest staff save your money and book with Uber. The staff are disrespectful and will hang up on you. They will tell you your ride is confirmed then let you down dont even bother it will be your worse mistake
Jun 2nd, 2022