The Simpson Centre

I'm incredibly impressed with the considerable improvement in every single area of the practice since their move. The new premises are spotless, lots of parking and a handy pharmacy outside. All the HCP are knowledgable and have excellent communication skills. Reception team too are approachable and efficient.
Mar 26th, 2023

Receptionist so rude not helpful if you need a Dr you may as well call yourself dead unless you go to hospital as you won't get any help what so ever the receptionist turned my mother away when she needed antibiotics and she's 71 !! Disgusting service
Feb 22nd, 2023

Over the past four months I have had to contact the Simpson Centre on a number of occasions, normally via Klinik. I have always had a quick reply and on two occasions an emergency surgery has been arranged for me. The reception team have been pleasant and courteous and the doctors have been superb. I cannot fault the service that I have received. This is all the more commendable given the pressures on surgeries at the moment.
Nov 27th, 2022

I had an appointment today that I had scheduled a few weeks earlier. I went to an old GP and the address is still listed in Google as the old address, so you should check the website for finding the address. I arrived 10 minutes late and they wouldn't let me see the nurse. I was so disappointed for a number of reasons. First, I didn't receive a text to confirm the date and time, which I receive for the flu jab text constantly. Normally I have to wait more than 20 minutes to see the doctor, but if you arrrive late they dont see you so I told the receptionist I could wait or I could see the nurse after the cancelled appointment. Which She refused.she offer me to reschedule however I have to find someone to look at my baby while I have an appointment which is not comfortable and cheap .
Oct 21st, 2022

Truly useless. It's nigh on impossible to actually get to speak to anyone.
Oct 10th, 2022