WHSmith

We managed to find everything we needed in here for our grandchildren, but was a bit disheartened by their poor book selection.
Jan 11th, 2023

They have everything you need for school and they have a nice selection there but when i went the shop was open with no staff in the shop and the things are extremely pricey there
Nov 23rd, 2022

Nov 17th, 2022

RUDE STAFF AND NO ONE AROUND!! What shocking service!!! I took my mother into WHSMITH today at 2:00pm to send a DHL parcel and there was no staff anywhere on the floor. People were ringing the bell for staff and walking out the shop. Finally an Indian lady arrives with a real attitude and tells us she has not received training with DHL and just tells us to do it ourselves and places an envelope on the shelve behind us and disappears again. Once we had filled everything in on the computer we had to start ringing again for assistance. Another girl named Sophie arrives apologising and says she is new and also has no idea what to do with the DHL form. I had to collect my daughter from school so left my 75 year mum there to finish off sending her letter but the staff were so rude to her and spoke very abruptly to her so my mum left after speaking to the manager on the telephone expressing how upset she was with how the Indian staff members was talking to her. My mum told the Indian staff member that it was unacceptable that she left the shop unattended and said she was going to complain. The response was that she didnt care and that mum could call anyone she wanted too to complain. She then walked off. Sophie apologised to my mum and said she couldnt understand why she is such a rude person. Absolutely disgraceful service. My poor mum walked out not being able to send her DHL parcel. WHSMITH should brush up on their training if they want to provide and service and get better staff that actually want to be there.
Nov 12th, 2021

Sep 29th, 2020