General Insurance Brokers UK PLC

Friendly and competitive
Jan 28th, 2023

too expensive for me.
Mar 10th, 2022

Jan 14th, 2022

Sep 26th, 2021

I hade an incident the previous period. I asked my agent what I could do. He told me how to contact the insurer and have it repaired. I did as I told. Everything was perfect. But after I renewed my insurance I sold my car and cancelled my insurance. I requested a refund and after more than two weeks finally I received a negative answer from my agent. He told me that I wasnt eligible for a refund because of the claim in the previous period. I asked him why he didnt remind me this issue at the time when I asked him what to do. He told me that it was written on the T&Cs. I guess he did it on purpose. If I knew that the claim would make the refund request obsolete I wouldnt claim and pay myself in the first place. It would be much cheaper for me at the end. Yes, I didnt read the details in the T&Cs, yes I trusted my agency, that was my fault. The bottom line is if you want to be all by yourself and dont expect any assistance from your insurance agency and a couple of hundred pounds is not a big deal for you go ahead with this agency. But if you want a little bit of assistance and support in these detailed insurance processes as a very basic common sense I would recommend to look somewhere else. So for two months of insurance I paid 1500. All I received in response was; Sorry. I wont be of any assistance from now on.
Sep 23rd, 2021