Ben Kemp Ltd

Avoid . Bought a Kuga from here and you get a piece of paper to say full service was given!! Had a full service been given I would not have had to take it back 11 times within the 3 month warranty. Workmanship in the garage is shoddy to say the least. Most of the issues I took it back for would have been picked up had a service been given as stated. When I had to leave the car at the garage, it was returned with scratches and back seat stained! The air deflector at the front was hanging down and on returning car, yet again, was told it was fixed. Was driving along A11 and it totally came down dragging on the road. Took it to another garage and told that instead of screwing it back using the manufacturer holes, it had been screwed into the rubber!! Absolutely shoddy. Air conditioning was not working, back we go again and within a few minutes, told it was working. The next day, not working, back to the garage and told it was now working, next day it wasnt working. They then had it for 10 days as it needed a new part. 50 plus miles of diesel used when I picked it up as I had screenshot how much diesel left so it was definitely used for garage personal use. Worst car company Ive ever used and never again
Apr 17th, 2023

Purchased a new car from Ben Kemp Ltd, service was excellent and no fuss, found all staff very helpful and accommodating, great to deal with.
Nov 27th, 2022

Popped back with my Discovery4, 15 months after buying, to query a dashboard warning light and the friendly team were happy to diagnose the sensor fault for me.
Nov 10th, 2022

If you want your Land Rover or any other 4x4 sorted, get your arse up to these guys. Do NOT go to the main land rover dealer in Norwich!!
Jul 20th, 2022

Jun 11th, 2022