West End Marine (Batley) Ltd

Sam is a con man and has been operating for many years!! BUYERS BEWARE
Aug 12th, 2022

I went to their workshop to purchase 2 large engines and prior to going there he agreed a price and was helpful on the phone. Yet when i got there with a deposit in my pocket. . He said i wasn't there to buy any engines? What an odd thing to say when i travelled 100 miles to him. I was there for about 1 hour yet he gave me no more than 5 minutes and never told me the prices of the 2 other engines which was a second option. My marine engineer told me the engines looked rough and that was just off a photo. He called it a 2 litre rebuild . . 2 litres of paint! Anyway not a good visit for me. I'll buy elsewhere.
May 17th, 2022

Very bad company to deal with. Had a transom shield assembly sent to me after forking out 1350 for it, after it arrived I discovered it was seized and the water inlet seal wash mashed. Spoke to the owner and sent it back, this was back in September 2021 and after several phone calls and emails I am sent waiting for my refund. I feel this will have to be settled in the courts.
Jan 22nd, 2022

Contacted Sam and from that point he was extremely helpful and courteous in the purchase and transportation of a Mariner 115 optimax I had a small problem with the 115 mariner but sam sent over a spare by return of post
Jul 7th, 2021

Spent 2500 on a Mariner Big foot form 'Sam' which has been a terrible decision. Alarm bells should have rang when I paid into a private account. The engine arrived quickly but would not start, faulty starter also key barrel for remote missing. Once sorted I was immediately aware of a loud tapping noise from the engine which was not normal, my local engineer reported that most likely the engine bearings were badly worn. After 5 hours of use I checked the gearbox oil which smelt awful and full of water. There is no way this would not have been detected before it was sold if he had inspected the engine as he promised. Sam diagnosed a faulty gearbox which was causing the tapping noise and organised the gearbox to be collected. Unfortunately the bolts holding the gearbox were seized solid. After a long delay the engine came back with a replacement gearbox but the tapping noise continued, after a further 15 hours the gearbox oil was full of water again. I asked Sam to buy the engine back which he rejected and has refused to assist any further, following that the engine lost all power at sea and was recovered by the RNLI. My local engineer reported that the engine has not been mixing 2 stroke properly and to expect severe internal damage as well as issue with a gearbox. Currently looks like cost of repair is more than engine is worth. ive used it less than 24 hours. Sam is a very good sales man and will tell you everything you want to hear but please be cautious as the engine has been nothing but a huge stress and disappointment. Also worth doing some further googling of the company as there are plenty of customers with similar stories online.
Jun 14th, 2021