NL Van,Truck & Car Hire

No longer any good. Stopped using them and advised others to do the same.. money grabbing, no customer service. Vehicles always in poor mechanical order. Used to be one of the best hire firms.. now truly the worst. Expect no fuel. And if you break down. Expect no help just be handed a number for the AA.
Apr 30th, 2023

Great team very helpful and full of advice. Thanks guys.
Apr 28th, 2023

Jan 9th, 2023

Used NL for years now. I've had a few issues with there vehicles before in the past but they have been quickly amended. Dashboard lights popping up ect. Only enough fuel to get up to a petrol station in most cases. But still until recently I've been happy to hire and recommend to all. But not any more.. took out a 3 day hire as I needed the van first thing Monday morning. Broke down in Warwickshire and had to arrange an AA. Yep, i had to arrange it all! First time ive had to do that ever and I've hired alot of vehicles especially from LC car & van hire and enterprise which deal with any issues them self and quickly. AA told me that the same vehicle had the same errors 5 days prior. And that it wasnt fit for purpose. Ad blue failure issue apparently fixed.14hrs later we finally got back home Which was down to the AA. I had to call NL COMMERCIAL as they never bothered ringing me until after I'd popped into the office the next day. Refunded me one day and they can't refund my fuel that I put in as apparently they don't do that... Im out of pocket. Day was ruined which they havnt asked about once. lack of customer service and support VERY LAST TIME I'll BE HIRING OR RECOMMEDING. Disappointed....
Dec 16th, 2022

Oct 21st, 2022