Joshua Ellis & Co Ltd

Nov 19th, 2022

The product quality itself might be finest with long history and excellent reputation, but this is the worst retailer I've ever shopped in Europe. The customer services are incredibly terrible. It took long time for the ordered product to be dispatched, rather, it seemed like that they didn't proceed shipping process till I reach out to them via email to ask the latest shipping status. Even after the dispatch, somehow the product has been stucked at Fedex center-hub and not been delivered as the scheduled. Fedex suggested me that some information is missing from Joshua ellis and that is why the customs can not be cleared and the goods can not be delivered. Usually you will not get through the customer services (You have to use the telephonenumber of the headquarters instead). Even if you contact the customer services via email, no response will be received (indeed I have never received any response from them). Furthermore even if you can talk to someone else via call, sometimes they do not address the problem of shipping. I just do not see why they are so.
Mar 19th, 2022

Quality products, my wife loves her cashmere scarf. Definitely recommend!
Feb 5th, 2022

Feb 2nd, 2022

Amazing quality would 10/10 recommend. Fab service as well will be buying again :)
Jan 28th, 2022