Batheaston Veterinary Clinic

Mar 19th, 2023

Sara has been amazing - she spent the time to talk me through everything, all the options, the time to explain so I understood, I wasn't rushed, I felt listened too and well care for by her and the lovely vet nurse. Really appreciate everything they have both been doing and will continue coming knowing that my dog and myself are clearly well cared for because Sara cares.
May 25th, 2022

A very good little veterinary clinic. We have used the practice for a couple of years for our pet dog. They do our tick and worming schedule and annual health check with innoculations. They also recently performed some skillfull surgery removing a tumor. We were very impressed with the vet and her team. Super result. Thank you
May 25th, 2022

Very friendly and tentative people can't do enough for their patients amazing service under the sercomstances
Oct 10th, 2021

Corporate greed masquerading as local vets Firstly I have no issue with the pet care or staff at Highcroft, but I have to warn others on the ridiculous costs they are charging, and advise you to go elsewhere. My cat needed his front leg x-rayed after an unknown incident in the house March 2023, for this they quoted 980 at the consultation, even if I had insurance this is criminal! I queried it and was told thats the price as we have to X-ray the whole leg.. yes just X-rays! I asked another veterinary surgery to quote the same job and was told 350, that is an eye watering 680 less than Highcroft. Highcroft is owned by CVS group, a big corporate, their annual statement makes an interesting read about how owners are willing to spend on their pets etc. Ultimately they are a business making money out of people who love their pets in a cost of living crisis, its not surprising that families are having to give up beloved pets when corporates like this can think of a number and triple it for vet fees .. Ive moved both my cats from here and would advise anyone worried about rising costs to do the same. @Highcroft Re your reply below, I cannot respond apart from to edit here, my response is that youve already had two opportunities when I initially spoke to the vet and queried the X-ray costs and when I came in to pay the consultation bill. Interestingly now that I have made my experience public you have the desire to discuss my feedback on your fees, a bit late dont you think?
Mar 23rd, 2023