Bath Honda

Im a client now about two years with Honda Bath and in the beginning everything was alright. My motabilty car was crashed (was not my fault) and their recommended Brin Jones in Bristol. Despite that the insurer accepted the estimation and they promised to give a courtesy car, its never happened. None of them take responsibility that a disabled person cant use the car they eligible for. 6 months on they didnt care how I make hospital and other important appointments. They think I should be greatful for the promises they made, but never fulfilled. Like a narcissistic relationship: everything is okay in life honeymoon period, but at the worse time you gaslighted, lied to and taken advantage of. The lack of communication and the total neglect to take care of the client is equivalent with abuse. Surely its an abuse of trust. Now I cant take to the two years mandatory service, Motablity require because two Honda approved company unable to provide a courtesy car, not willing to talk with each other, would not take responsibility and did not repaired the car over a half year, and the car would not pass the exam. Coercive control at the best: you are loved until you give (purchase a car or get it in the motabilty scheme), but blame and hurt when you would take (like the bare minimum that you can use the car and pass a mandatory exam).
Mar 23rd, 2023

I dont do alot of reviews but i felt I definitely had to for Shilpa Shah. She was so helpful. I only needed something small but that didnt matter to her. This is the first time i have used this garage and definitely will going forward! Thank you for being so nice, keep it up! X
Feb 18th, 2023

Feel very let down by bath honda/mg part of this hsh group hense review on this site bought car for my wife viewed in bad wet weather did not realise what terrible condition alloy wheels were in car was delivered to us again in very wet weather so two days later dry day checked car over and alloy wheels in terrible condition and wheel bolts very rusted and no marks on them showing any socket have been used them also locking wheel nut was still in bag in boot same place it was when we viewed car so fail to see how the service dept checked brakes etc with wheels in place but to late then has paid for car in full so sent two e mails direct to sales manager at bath honda /mg last saturday and no reply has yet Tuesday so read this review and make your mind up lots of reputable dealers about but my experience is this is not one of them take your money and do not prepare car to high standard and dont want to know afterwards appalling customer service / futher to the dealers reply to this post below was contacted by e mail eventually by the sales manager of bath honda /mg who also said he had phoned me numerous times funny i had no missed calls ? and he did not offer to put wheels on car right just said he wanted us to travel to bristol honda then also pay 200 for wheel refurb so that says it all really i rest my case terrible customer service
Feb 6th, 2023

Really good help..
Feb 4th, 2023

Booked a test drive for an MG electric car. They were very helpful, polite, and no high-pressure sales.
Feb 4th, 2023