Boots

Had what I needed, friendly staff
Mar 26th, 2023

Went to get a covid test ( am visiting from Scotland) and thought would be safe idea to head to the pharmacy, check out to ask. Was told someone would be with me in a minute by one of the three people in the pharmacy sectionwas then queue jumped by someone asking for their methadone who they chatted with for a minute or morestill I waited patiently until that conversation was over and still no one came over to me or acknowledge, I was a real person waiting there. In the end I asked if anyone could serve me to which I was told to go down to the bottom till unless I wanted something from behind the counter. I confess I replied less than reasonably well thats why Im here and asked about the Covid tests and was finally told where they were. Completely unnecessary bad service. When you are working in a shop you are there to serve people who walk into it. No wonder so many people shop online. I wasnt given an opportunity to speak to anyone or ask any questions. I was just simply ignored while medicines were made up as though no one was waiting for them. Very disappointing boots as Ive been a loyal customer pretty much all my adult life. Bad show.
Mar 14th, 2023

Feb 24th, 2023

Spoke to pharmacist for advice. He was very helpful and adviced me on a suitable product
Jan 23rd, 2023

Good service
Jan 22nd, 2023